Support

The main reason why we chose SolidCAM is because of the support person Ken (Merritt) was very knowledgeable, The program is very important but the people behind it are even more important."

Markku Biedermann | Miami Device Solutions

Feel free to use our LIVE-Support

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Intl Helpdesks

Please use our international helpdesks to submit tickets and to view your ticket status:

» North American Helpdesk (SolidCAM USA)

   USA & Canada Support Line: +1 866-975-1115 ext. 2

» UK Helpdesk (SolidCAM UK)

» German Helpdesk (SolidCAM GmbH) 

» Czech Helpdesk (Solidvision s.r.l)

» Polish Helpdesk (Premium Solutions Sp. z o.o.)

Licensing support

The following document contains info regarding Licensing support:

http://sentinel.solidcam.com/

 

Technical Support team

  • Even for an excellent CAM software like SolidCAM, having the right support team assisting customers through their challenges and learning curve, ensures the best overall user experience. 
  • SolidCAM has assembled one of the best support team of Customer Service Representatives and Application Engineers in the CAM software business.  
  • Each and every team member has extensive machining and manufacturing experience, as well as very high level CAD/CAM experience and skills
  • Our resellers' technical teams ensure that our high levels of support are maintained no matter whether SolidCAM is purchased through our Reseller channel or direct from SolidCAM.

Excellent free Professor tutorials that give you the best way to learn the modules and foundation of InventorCAM software.

Access all thedocumentation materials, including Getting Started, User Guides and Training manuals 

The amount of support I have received from you and your colleagues has far exceeded my expectations."

Larry Rehak, Intricate Metal Forming Co.

The SolidCAM techs have been great to work with, and not only know the software, but know machining as well"

Kevin Luver, Alexandria Industries, MN

The support I get from you is amazing. I normally can get a hold of you right away which is great..wanted to says thanks for the great support and great software."